Table of Contents
Introduction
To support the evolving networking landscape, network operations has undergone several changes in recent years. Networks become more difficult to manage as they become more complex. New networking technologies could assist teams in ensuring optimal network performance while also supporting the business needs of their organisation. But before trying any of these new methodologies, teams should check network performance.
Most organisations can gain complete visibility into their network through network monitoring, allowing anomalies to be detected and immediate steps to be taken to prevent or resolve problems as they arise. Network operations are in charge of infrastructure and equipment, wireless systems, databases, network-related devices, firewalls, telecommunications, dashboards, and so on. Let’s look at how network operations can help your business grow.
Let’s dive in!
1. Spot and mitigate cases using specific criteria
A classification system is essential for effectively resolving network faults, predicting trends, correlating better, and identifying the root cause of problems. If your classification procedures are properly defined, you will be able to meet SLAs, identify faults affecting your organisation and customers, determine which incidents have the greatest impact, and optimise your response time, among other benefits.
2. Making the most of your equipment upgrades
There is no room for intuition in network management. The system provides you with historical, granular insights into the performance of your equipment over time. Your IT team can use trends analysis to determine whether your current systems are performing optimally. Based on this information, they can strategically scale the network to meet the growing business needs.
3. Resolving IT issues more quickly
Time is money in the business world. When your information technology systems fail, your workplace performance and operations suffer. As a result, you must monitor the major causes of IT outages, such as configuration issues, outdated equipment, human error, or natural disasters.
Investing in network monitoring allows you to reduce these risks in real time. It enables you to monitor the performance of your system in real time through an easy-to-use interface. This allows you to identify potential performance issues that could lead to outages in the future.
The network automation management system will detect any type of network problem quickly. Live network maps will direct you to the source of the issue. You can monitor the performance of your network using status windows.
Some businesses decide to upgrade their network management system by investing in automated tools. Apart from detecting network issues in real time, such systems can also automatically resolve them without the need for your IT team’s intervention.
4.Customization
The network operations centre can tailor its offerings to meet the specific requirements of a company. For example, network operations provides consistent security options for businesses that require security and proactive network monitoring after hours.
The right network operations can tailor parts of their services to the needs of the company, such as the times of day when the network is monitored, the security software that is installed on the network, and so on.
5. Continuous Network Monitoring
With network operations, you can expect round-the-clock network monitoring and increased support. In network infrastructures, complex interconnected platforms are emerging. Allowing engineers to inspect your network is preferable to using automated monitoring.
These engineers are trained to provide round-the-clock assistance. They constantly monitor the network, but they can become inefficient and costly after a while. The implementation of network operations will provide you with value and efficiency by not only providing you with skilled personnel but also bringing impairments and outages to your attention.
Conclusion
Managing an effective network operations centre necessitates effective communication throughout your environment. Full visibility into incidents is always high on the list because it aids in the detection of issues, allowing teams to proactively prevent incidents that could result in network downtime and broken SLAs. Following the best practises outlined in this article can be beneficial.
You can further empower your network operations response team by assisting them in problem resolution with Event Intelligence, which combines machine and human telemetry to provide teams with real-time data, allowing you to cut through the noise by providing the precise machine and human context your responders require.
Do you require assistance? We have an industry-leading portfolio of networking automation and management services built from the ground up to address specific needs.